![]() ![]() If you do not pay for tolls via available payment options, you will be charged for (a) all tolls incurred (at the highest, undiscounted applicable toll rate) (b) a $9.99 usage day fee and (c) all other applicable toll charges or fees, if any. Please check with local tolling authority for all available payment options. What happens if I use tollways not covered by PlatePass® All-Inclusive Tolling? PlatePass® All-Inclusive Tolling is available in the following states: Where is PlatePass® All-Inclusive Tolling available? For Video regions: The toll authority’s technology obtains a photo of the vehicle’s license plate, which allows the toll authority to assess tolls to that vehicle. ![]() If the transponder malfunctions, or is not present, your rental vehicle will still be enrolled in PlatePass® All-Inclusive Tolling. The transponder communicates with the tollway using radio frequency technology, collecting information from the transponder to pay the toll. How does PlatePass® All-Inclusive Tolling work?įor Transponder regions: In E-ZPass and I-PASS regions, your rental vehicle may be equipped with a transponder. Ability to use all-electronic tollways and bridges, without using a personal transponder or paying the toll authority directly.What are the benefits of PlatePass® All-Inclusive Tolling? PlatePass® All-Inclusive Tolling is a pre-paid toll service from ”Brand” Car Rental which give you unlimited, 24-7 toll usage for a low daily rate. What is PlatePass® All-Inclusive Tolling ®? “PLEASE NOTE: If you decline the optional PlatePass All-Inclusive service at the start of the rental period, but still use electronic toll roads and/or bridges during the rental period (including “cashless” or “all electronic” toll roads and bridges, as noted above), you will be liable for and we will charge you: (a) all tolls incurred for such use (at the highest, undiscounted applicable toll rate) (b) a $9.99 usage day fee and (c) all other applicable toll charges or fees, if any.” Be sure to check with the local tolling authority for all available payment options. If your travels lead you through a toll road with no options to stop and pay, PlatePass® All Inclusive Tolling is the perfect solution. Plenty of toll roads have now converted to All Electronic Tolling tolling that no longer offers traffic booths for travelers to stop and pay tolls in person. Visit PlatePass®.com for, a list of participating toll roads.īe on the lookout for All Electronic Tolling. It’s all taken care of with PlatePass® All-Inclusive Tolling. This means, you’ll never have to worry about tolls during or after your rental. With PlatePass® All-Inclusive tolling, you'll cruise right through traffic and into the express lane.įor a low daily rate, PlatePass® All-Inclusive Tolling offers pre-paid tolling for drivers with unlimited toll-usage throughout the extent of their rental. No more waiting in long lines searching for coins, cash or waiting for receipts. Opt-in to PlatePass®, a pre-paid toll service, and bypass toll booths on your drive. However, one woman warned Fox 7 Austin that it may take an hour or two before someone picks up the phone.Experience the ease and convenience of PlatePass ®. Customers will suspicious charges can contest them on the TxTag website or by calling their customer service. TxDOT says its looking for a new vendor, but until then, customers will not be charged late fees. In May, TxDOT said it refunded $11.7 million to drivers who were overcharged, KXAN reported. IBM started upgrading the TxTag system in November 2020, which led to users seeing multiple charges suddenly appear on their account. “We take the responsibility of providing a quality and trusted customer experience very seriously, and regret the impact and inconvenience these past many months of lackluster IBM service have had on our toll road users,” said TxDOT Executive Director Marc Williams. The Texas Department of Transportation announced on Friday that it fired IBM, the company hired to manage the state's toll system, after TxTag users had “unnecessary challenges in managing their accounts," the Houston Chronicle reported. If you have a TxTag, you may be among the hundreds of Texas drivers who have been overcharged. ![]()
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